Role of Change Management in Sourcing Implementing a successful and sustainable sourcing solution invariably requires significant change on the part of the retained organisation.07 Mar 2008 | (Article)
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Exactly What Are the Transition Costs
What are outsourcing transition costs, and how should you think about them?28 Jan 2008 | (Article)
Re-Learning the Lessons from Outsourcing’s V1.0: The Value Comes through Governance
The record shows that a commitment to a strong, organized, and sponsored competency for service management...07 Dec 2007 | (Article)
