Outsourcing Center Research: Best Practices in Offshore Outsourcing Outsourcing Center studied the risk-mitigation efforts of 40 offshore outsourcing relationships participating in the 2007 Outsourcing Excellence Awards program13 Nov 2007 | (Surveys)
Browse by content type
- Case Studies (18)
- Interviews (19)
- News (628)
- Surveys (41)
- Thinking Points (121)
- Brochures (1)
Two-thirds of U.S. consumer products companies are outsourcing, PricewaterhouseCoopers survey finds
More than two-thirds (68 percent) of large U.S. consumer products companies are currently outsourcing...09 Jun 2006 | (Surveys)
Survey finds Americans increasingly concerned about offshoring
A new survey sponsored by global law firm White & Case, and developed by independent privacy think tank...09 Jun 2006 | (Surveys)
Suppliers: What is wrong with the BPO procurement process?
We feel that the tight procurement processes currently in-vogue are suppressing the development of partnering...13 May 2006 | (Surveys)
[SharedXpertise Essentials] The TPI Index Presentation Q4 2003
The TPI Index Presentation Q4 2003 - An informed view of the state of the global outsourcing market05 Dec 2005 | (Surveys)
[SharedXpertise Essentials] The TPI Index Report Q1 2004
This is the first quarterly TPI European Outsourcing Index report for 2004. TPI’s objective for producing...05 Dec 2005 | (Surveys)
[SharedXpertise Essentials] The TPI Index Report Q2 2004
This is the second quarterly TPI European Outsourcing Index report for 2004. TPI’s objective for producing...05 Dec 2005 | (Surveys)
According to IDC survey, IBM extends lead in worldwide outsourcing marketplace
With Twenty-One Deals in the Top 100, IBM Is Number One in IT and Business Process Outsourcing 02 Dec 2005 | (Surveys)
IDC reveals fundamental changes in the outsourcing marketplace: More BPO, reduced deal value
An IDC study of the top 100 outsourcing deals in 2004 reveals fundamental changes in the outsourcing...23 Nov 2005 | (Surveys)
Outsourcing link to share price
Outsourcing can help lift a company's share price by up to 10 per cent if the commercial benefits are...29 Jun 2005 | (Surveys)
UK firms avoid outsourcing tech support
Shunting tech support to foreign countries is unpopular and a waste of time, according to new research...15 Feb 2005 | (Surveys)
Outsourcing can be of great service to companies
Outsourcing is a word with a negative ring to it, especially when coupled with offshore, signaling U.S....13 Jan 2005 | (Surveys)
Less than half of large U.S. and European companies say outsourcing is cost effective
Seventy-Five Percent of Multinationals Use Outsourcing Services, 29 Percent Expect to Increase Usage...02 Nov 2004 | (Surveys)
Outsourcing security risks underestimated
"Firms using a foreign outsourcer need to send someone out to check the outsourcer's compliance with...11 Oct 2004 | (Surveys)
Outsourcing security risks underestimated - survey results from Ernst & Young
"Firms using a foreign outsourcer need to send someone out to check the outsourcer's compliance with...10 Oct 2004 | (Surveys)
Outsourcing to expose weaknesses
With new technologies making existing information security measures obsolete over the next five years,...27 Sep 2004 | (Surveys)
New demands for customer-care BPO
In the case of BPO outsourcing, escalation of the purchase decision up the chain of command is not just...17 Aug 2004 | (Surveys)
World-Class HR organizations spend less yet deliver more; keys include simplification, more focus on end-to-end processes
World-class HR organizations spend 27 percent less per employee than their peers and operate with 35...02 Aug 2004 | (Surveys)
Businesses fail to make best of outsourcing
Companies that fail to make major process and operational changes when implementing business process...21 Jul 2004 | (Surveys)
Hovde Associates study identifies strategic value of outsourcing
Study identifies outsourcing as a competitive strategy allowing CROs to improve productivity, staff more...13 Jul 2004 | (Surveys)
Lloyds survey fuels anti-BPO wave
A survey conducted by the UK-based research agency Mori on behalf of the unions of Lloyds TSB Group has...31 May 2004 | (Surveys)
South Africa needs ‘unique BPO model'
SA must develop a unique business process outsourcing model (BPO) if it is to compete with other countries...06 Feb 2004 | (Surveys)
LogicaCMG study reveals outsourcing could increase UK GDP by 16bn pounds sterling and close productivity gap by 10 per cent
LogicaCMG predicts evolution of traditional outsourcing relationships into global service networks, maximising...21 Jan 2004 | (Surveys)
Procurement outsourcing taking hold. Accenture finds nearly half of companies will outsource some non-core procurement/sourcing activities by 2006
Almost one-half of companies in the U.S. and Europe are considering the outsourcing of part of their...19 Dec 2003 | (Surveys)
Overseas outsourcing brews backlash
Recent reports indicate a domestic backlash is brewing against firms who outsource IT services to foreign-based...19 Dec 2003 | (Surveys)
Could you be giving away trade secrets?
In a recent survey conducted by the SBPOA on Shared Services and BPO a third (33%) of respondents stated...02 Dec 2003 | (Surveys)
Report warns of call centres outsourcing threat
The move by companies to set up calls centres in India could have a detrimental effect upon the Scottish...28 Nov 2003 | (Surveys)
US need not worry over job losses from outsourcing: survey
Job losses in the US due to outsourcing of financial services and technology work to low cost destinations...10 Nov 2003 | (Surveys)
Firms not considering in-house risks, says survey
The research of 110 companies in six countries – Australia, Belgium, France, Germany, the Netherlands...05 Nov 2003 | (Surveys)
E-business lives on, says EDS
E-business is not dead, says a new report by EDS, which shows that most large companies in Europe treat...02 Sep 2003 | (Surveys)
More Australian firms outsourcing tax administration tasks
Four out of ten Australian companies are outsourcing their tax administration, according to a survey...02 Sep 2003 | (Surveys)
Survey shows that most Indian firms expect BPO to grow
Chamber body Assocham's survey on Business Process Outsourcing (BPO) among 243 firms in India has found...02 Sep 2003 | (Surveys)
Outsourcing leaves many companies dissatisfied in South Africa
Only about 50% of SA companies that have signed outsourcing deals are happy with the services they are...02 Sep 2003 | (Surveys)
BPO market may be smaller than expected, Logica warns
Unless significant progress is made in executing BPO, expert predictions that this market will be worth...02 Sep 2003 | (Surveys)
New research highlights corporate need for outsourcing
More than 90% of U.S. companies rely on outsourcing to meet critical business needs, according to a report...02 Sep 2003 | (Surveys)
Outsourcing providers struggle with customer services market
The current wintry economic climate, and the recent spate of bankruptcy proceedings initiated against...02 Sep 2003 | (Surveys)
New Ross Research report describes how to be shortlisted by sourcing advisors
The world’s most highly respected sourcing advisors agree that many outsourcing service providers ignore...02 Sep 2003 | (Surveys)
Smart outsourcing focuses top companies on core competencies
Companies that fail to achieve outsourcing success often outsource the wrong functions, according to...02 Sep 2003 | (Surveys)
Offshore BPO to grow, despite reluctance, with $1.2 billion expected to go to India
Companies have been cautious about outsourcing business processes to offshore service providers, but...02 Sep 2003 | (Surveys)
Gartner: Offshore BPO isn't 'one size fits all'
Before deciding to outsource business processes to an external provider located abroad, companies must...02 Sep 2003 | (Surveys)
IT is leading the increase in outsourcing
Information technology is leading the increase in the US outsourcing market, which has more than tripled...01 Sep 2003 | (Surveys)
