HROA Announces Details of Second Annual RPO Summit The HROA, in conjunction with the RPO Alliance Buyers’ Group, have helped organize and plan the second annual RPO Summit. The event will be held at the Gaylord National Hotel in Washington, D.C. from...22 Sep 2008 | (News)
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Accenture Announces $550 Million, 10-year Agreement with Bristol-Myers Squibb
Contract Includes IT and Financial Support Services10 Sep 2008 | (News)
Beyond labor arbitrage: achieving operational excellence through business process outsourcing
While cost pressures continue to drive business process outsourcing (BPO) decisions, companies increasingly...28 Aug 2008 | (News)
Alcatel-Lucent and Convergys Partner to Provide Pre-Integrated, Converged Billing and Customer Care
Alcatel-Lucent and Convergys have signed a multi-year, non-exclusive agreement to integrate Convergys’...04 Jun 2008 | (News)
Crossing Media, Owner of HRO Today, FAO Today, CRO and HRO Europe Magazines, Acquires SharedXpertise, Creating Top B2B Media Platform in Fast-Growth Segments
Crossing Media LLC, owner of HRO Today, FAO Today, CRO and HRO Europe magazines, today announced it has...01 Apr 2008 | (News)
ACS Awarded Contract to Provide Comprehensive Outsourcing Services for CAQH
ACS announces that it has been awarded a contract to provide business process outsourcing (BPO), information...20 Mar 2008 | (News)
TPI Index Reveals 2007 Ended with a Rush of Global Commercial Outsourcing Awards
The TPI Index for fourth quarter 2007 revealed a strong increase in total contract value (TCV) and annualized...16 Jan 2008 | (News)
WNS Receives Golden Peacock Innovation Award
WNS (Holdings) Limited announced it was awarded the 2007 “Golden Peacock Innovation Award” by the...10 Jan 2008 | (News)
Thomas Cook Group and Accenture Sign Wide-Ranging Outsourcing Deal
Accenture will provide Thomas Cook Group plc with application management, technology infrastructure management,...06 Nov 2007 | (News)
InfoPro Learning named among World’s Top 19 Specialized Learning Process Providers
New Jersey based InfoPro Learning has been named among the world’s top 19 specialized learning process...22 Aug 2007 | (News)
CSC Enters Business Process Outsourcing Services Contract With Global Insurer [CSC]
CSC (CSC) announced that it has entered into an Outsourcing Services Contract With Global Insurer to...22 Aug 2007 | (News)
ACS Announces Fourth Quarter and Fiscal Year 2007 Results; Company Generates Record Revenues and Cash Flow in Fourth Quarter
Affiliated Computer Services, Inc., today announced fourth quarter fiscal year 2007 revenues of $1.52...22 Aug 2007 | (News)
Genpact net income up in June quarter
Strong growth in Europe as well as Asia Pacific, especially China, helped India’s largest business...22 Aug 2007 | (News)
Australian BPO to Grow by 60% to Reach $3.84Bn in 2010
According to a white paper released by IDC for Accenture, business process outsourcing (BPO) in Australia...18 May 2007 | (News)
Despite outsourcing fears, U.S. high-tech industry adds jobs for second straight year
Despite outsourcing fears, in 2006, the high-tech industry continued growing, adding nearly 150,000 net...25 Apr 2007 | (News)
UK's FSA signs outsourcing deals with Fujitsu and Xansa
The Financial Services Authority (FSA) has handed the bulk of its IT to Fujitsu Services in an eight-year,...24 Apr 2007 | (News)
Deloitte buys out Mastek, ending joint venture
Mastek Ltd and Deloitte Consulting LLP, announced that Deloitte Consulting LLP had acquired Mastek’s...27 Mar 2007 | (News)
Anglo American selects BT HP Alliance for IT outsourcing package
HP and BT announced that they have signed seven-year contracts with Anglo American plc for approximately...23 Feb 2007 | (News)
CSC to transform American Red Cross' IT infrastructure
Computer Sciences Corporation (CSC) announced that it has signed a contract with the American Red Cross...14 Feb 2007 | (News)
Capgemini acquires Software Architects, expands US presence
Capgemini SA has agreed to acquire the software services company Software Architects Inc. to expand its...14 Feb 2007 | (News)
Allianz Australia awards outsourcing contract to CSC
Computer Sciences Corporation announced that it has signed a three-year, $38 million IT outsourcing contract...06 Feb 2007 | (News)
[SharedXpertise Commentary] United Utilities sells off outsourcing subsidiary Vertex to private equity firms
A consortium of three U.S.-based private equity firms announced that they have reached a definitive agreement...16 Jan 2007 | (News) |
UK Council scraps outsourcing plans - second phase of its contract too costly
UK' Swansea City Council has scrapped plans for the second phase of its outsourcing contract with Capgemini...13 Jan 2007 | (News)
Sourcing advisor Alsbridge announces investment from Morton H. Meyerson
As part of its initiative to create value in outsourcing, offshore and shared services and lead the industry...19 Dec 2006 | (News)
Rise in public sector outsourcing work boosts Xansa's confidence
Xansa, the outsourcing and technology company, reported a 7.4 per cent increase in revenue to £188.4...14 Dec 2006 | (News)
Capgemini to transform Gloucestershire County Council IT systems
Gloucestershire County Council has selected Capgemini UK plc to comprehensively transform its IT systems...05 Dec 2006 | (News)
Alsbridge announces partnership with NelsonHall
Alsbridge announces partnership with NelsonHall to assist clients in gaining knowledge on outsourcing...03 Dec 2006 | (News)
NHSScotland announces a £300 million outsourcing contract with the Atos Origin Alliance
A new £300 million outsourcing contract, signed today by the Minister for Health and Community Care,...30 Nov 2006 | (News)
Equaterra buys outsourcing firm, Avanti Advisory
EquaTerra, a multi-national outsourcing and insourcing advisory firm, announced it has acquired Avanti...31 Oct 2006 | (News)
Salesforce.com is outsourcing application development
This week's launch of Apex, a new on-demand development platform that runs on its own multitenant infrastructure,...13 Oct 2006 | (News)
Outsourcing firm Northgate in talks with potential suitors
U.S. investment firm General Atlantic Partners and other venture capital firms are in talks with Britain's...11 Oct 2006 | (News)
Accenture bails out of multi-billion NHS contract - CSC takes over
CSC is taking over an outsourcing contract from consultancy Accenture to upgrade computer systems for...05 Oct 2006 | (News)
SharedXpertise created to deliver independent transformational shared services and BPO knowledge
While the industry boasts a myriad of sources of information on outsourcing and shared services-based...30 Sep 2006 | (News)
[SharedXpertise Commentary] IBM earns seven-year outsourcing deal with Australian telecom Telstra
IBM has signed a seven-year deal to manage Australian telecom Telstra's supply chain services operations...21 Sep 2006 | (News) |
Ovum buys outsourcing consultancy Orbys
Ovum plc announced the acquisition of "Orbys Consulting Ltd", a specialist advisory firm in outsourcing...20 Sep 2006 | (News)
Capgemini, TCS and Xansa win FSA mandate
The UK's Financial Services Authority (FSA) has awarded a multi-year contract to overhaul its information...13 Sep 2006 | (News)
Beam Global selects Capgemini to help business transformation
Capgemini, one of the world's leaders in consulting, technology and outsourcing services, has been awarded...06 Sep 2006 | (News)
HHS awards BearingPoint $13.7 million outsourcing contract for program management services
HHS awards BearingPoint $13.7 million outsourcing contract for program management services.01 Sep 2006 | (News)
Accenture to acquire NaviSys, to develop new life insurance outsourcing services
Accenture said on Thursday it agreed to buy insurance software firm NaviSys and unveiled plans to develop...23 Aug 2006 | (News)
CSC expected to eliminate 1,800 jobs in North America by 2008
CSC is expected to eliminate about 1,800 jobs in North America by 2008.17 Aug 2006 | (News)
Outsourcing win-win confirmed as tech hiring heats up
IT employment in the United States is growing even as more businesses outsource tech work overseas. At...10 Aug 2006 | (News)
SBPOA named director of the Conference Board's U.S.-based shared services, strategic outsourcing and Six Sigma conferences
The Shared Services and Business Process Outsourcing Association (SBPOA) today announced it has been...13 Jul 2006 | (News)
ING agrees $1 bln outsourcing deal
Dutch financial-services firm ING Group said Tuesday it has agreed an 800 million-euro ($1.02 billion),...05 Jul 2006 | (News)
Steria wins multi-million outsourcing contract with Bristol International Airport.
Steria, a leading end-to-end European IT services provider, has been awarded a five year contract, worth...05 Jul 2006 | (News)
May I take your order? Local McDonald's outsources to a call center
Vahid Abbaszadeh turned to outsourcing to solve his labor shortage issues at his McDonald's. Abbaszadeh...05 Jul 2006 | (News)
Indian outsourcing firm to go public on the NYSE
Indian outsourcing firm WNS Holdings intends to raise about $74 million through an initial public offering,...04 Jul 2006 | (News)
HP acquires Italian consulting firm, TTP
Hewlett Packard (HP) has announced the acquisition of The Technology Partners (TTP), an Italian consulting...30 Jun 2006 | (News)
Wipro acquires fifth company in six months
Wipro Technologies is acquiring Portugal's Enabler, a European-based retail technology specialist, in...08 Jun 2006 | (News)
Sprint sues IBM over outsourcing contract
Sprint is suing IBM saying that the computer and outsourcing giant did not live up to its claims three...29 May 2006 | (News)
EDS shows signs of recovery
EDS has reported gains in both its first-quarter profit and revenue, suggesting that the restructuring...14 May 2006 | (News)
Xansa wins £27m government contract
Xansa has secured a £27 million, five-year contract to build and manage an internet platform supporting...07 Apr 2006 | (News)
NASSCOM and CBI sign breakthrough agreement that will put outsourcing within reach of SME's
Small-, and medium-sized enterprises in Europe can finally start reaping the benefits of business process...05 Apr 2006 | (News)
Global companies consider outsourcing as low-risk
Despite recent news of security breaches and political instability at offshore locations, risks associated...04 Apr 2006 | (News)
[SharedXpertise Commentary] Offshoring of jobs is top concern in U.S.
Many Americans are preoccupied with the practice of offshoring jobs to foreign countries to do work previously...03 Apr 2006 | (News) |
IBM wins federal contract to consolidate healthcare services and operations
The Centers for Medicare & Medicaid Services (CMS) signed IBM and two partners to a contract to consolidate...27 Mar 2006 | (News)
EquaTerra, TPI call off merger
TPI and EquaTerra, two of the industry’s leading providers of advice on the service delivery strategies...15 Mar 2006 | (News)
Verizon enters outsourcing market
Verizon is launching a new service option under which it will manage the server operating systems of...13 Mar 2006 | (News)
Accenture acquires assets of outsourcing vendor
Accenture has agreed to acquire key assets of Savista, expanding the range of bundled, back office BPO...07 Mar 2006 | (News)
Capgemini out of the red in 2005
Capgemini, the French IT outsourcing services firm, has posted net profit of EUR 141 million for FY 2005,...27 Feb 2006 | (News)
Avon revises costs of its restructuring and outsourcing program
New York-based cosmetics giant Avon Products Inc. said that the cost to implement its multi-year, four-part...24 Feb 2006 | (News)
[SharedXpertise Commentary] EquaTerra and TPI sign merger agreement, form 'Veritage'
EquaTerra and TPI, Inc. last week announced the signing of their merger agreement. Closing is anticipated...13 Feb 2006 | (News) |
GM completes phase one of its $15B re-sourcing initiative
General Motors has named the winners in the first phase of a $15 billion (£8.5 billion) outsourcing...07 Feb 2006 | (News)
IBM to mind the Gap's computers
IBM today announced that Gap Inc., the world's largest specialty apparel retailer, selected IBM as its...07 Feb 2006 | (News)
Offshoring creative work - Is anything sacred?
Now, more creative endeavors are being outsourced overseas, including ad design for major clients. As...31 Jan 2006 | (News)
ACS & CSC shares drop as buyout talks fizzle
Technology outsourcing company Affiliated Computer Services, Inc. said that buyout discussions with private...23 Jan 2006 | (News)
Banco Espírito Santo And IBM sign 150m Euro IT services contract
Banco Espírito Santo (BES), one of the major multi-specialist financial groups in Portugal, and IBM...11 Jan 2006 | (News)
CGI beats out larger rivals for lucrative contract with the state of Virginia
CGI Group Inc., Canada's largest computer consulting firm, said on Wednesday its U.S. subsidiary has...06 Jan 2006 | (News)
Outsourcing plays key role in Accenture's increased revenues and EPS
Booming sales of outsourcing services helped drive Accenture's first quarter gains.06 Jan 2006 | (News)
Euronet signs ATM outsourcing agreement with ABN AMRO Bank India
Euronet Worldwide, Inc., a leading electronic payments provider, announced a multiyear ATM outsourcing...05 Jan 2006 | (News)
San Diego County awards 7-year IT outsourcing contract to Northrop Grumman
Northrop Grumman IT is set to take over management of the county’s IT services from Computer Sciences...29 Dec 2005 | (News)
Axon acquires TUI Consulting
Axon Solutions, one of the largest global SAP Business Transformation specialists, announces that it...23 Dec 2005 | (News)
MCI wins big managed network services deal with ABN AMRO
MCI announced that it has won a major managed network services deal, worth €500m, with Dutch banker...20 Dec 2005 | (News)
New book offers offshoring strategies
Required reading for any decision maker faced with taking jobs overseas, OFFSHORING OPPORTUNITIES is...19 Dec 2005 | (News)
Capgemini inks £350m IT deal with the London Metropolitan Police Service
Capgemini UK plc will become the new provider of information communication technology services to the...09 Dec 2005 | (News)
H.B. Fuller outsources IT to Accenture in a 10-year deal
Accenture and H.B. Fuller Company recently signed a 10-year outsourcing contract under which Accenture...09 Dec 2005 | (News)
Ericsson signs its biggest deal yet with 3 UK
Mobile phone equipment giant Ericsson said on Tuesday that it had signed its biggest ever managed services...08 Dec 2005 | (News)
Xansa's profits up, but revenues fall due to offshoring
While Xansa grew its net profit by 8.8% to £6.2m ($10.7m) in the six months to October 31, 2005, it...05 Dec 2005 | (News)
China Minsheng Banking Corporation selects Accenture and SAP to lead technology transformation
China Minsheng Banking Corporation Limited (CMBC), Accenture and SAP China, a subsidiary of SAP AG, today...01 Dec 2005 | (News)
Pharmaceutical and biotechnology companies adopt outsourcing practices to combat rising costs
By 2010, more than 40 per cent of R&D is projected to be outsourced to more specialized firms in order...01 Dec 2005 | (News)
Achievo to buy Chinese outsourcing company Jeyo
Achievo Corporation, a CMM certified global software and IT outsourcing provider headquartered in Silicon...01 Dec 2005 | (News)
EDS to pay £71m settlement to HMRC
Her Majesty’s Revenue & Customs (HMRC) and EDS have negotiated a settlement of HMRC’s claim for compensation...25 Nov 2005 | (News)
ThyssenKrupp awards €100 million in global IT services contracts to HP
HP today announced a number of new technology services contracts valued at €100 million with ThyssenKrupp,...24 Nov 2005 | (News)
Lloyds expands outsourcing relationship with Xansa
Lloyds TSB has announced a strategic business process outsourcing partnership with Xansa, the outsourcing...23 Nov 2005 | (News)
Northrop Grumman selected to update Jordan's defense systems
Northrop Grumman Corporation has been selected for a contract valued at more than $230 million to update...23 Nov 2005 | (News)
Atos Origin and CWI sign 20 million euro contract for management of office automation
Atos Origin and the Dutch Center for Employment and Incomes (CWI) have signed a contract today for Atos...16 Nov 2005 | (News)
EquaTerra and TPI to merge, creating the world's leading advisory firm
EquaTerra and TPI to merge, Creating the
World's Leading Advisory Firm; Establishes Market Leadership...15 Nov 2005 | (News)
EDS awarded $500M IT services contract by Royal Ahold
EDS, the US-based business solutions and services provider, has been selected to provide IT services...15 Nov 2005 | (News)
Standard Chartered creates BPO learning academy in India
Scope International, the shared services arm of Standard Chartered Group (SCB), has set up a Global Academy...12 Nov 2005 | (News)
Sainsbury's scraps Accenture contract, brings IT back in-house
British grocer/retailer Sainsbury's and Accenture announced that the IT services currently provided by...26 Oct 2005 | (News)
Air New Zealand outsources maintenance jobs
Air New Zealand expects to lay off 600 after outsourcing maintenance jobs. A record contract between...25 Oct 2005 | (News)
The Hackett Group and EquaTerra announce joint BPO offerings
The Hackett Group, a global business process advisory firm and an Answerthink company and EquaTerra,...25 Oct 2005 | (News)
BT goes offshore for technical skills more than cost benefits
During a recent London conference, Meryl Bushell, chief procurement officer for British Telecom, declared...23 Oct 2005 | (News)
Unilever considers outsourcing IT, finance & HR
Anglo-Dutch consumer goods giant Unilever is considering options for outsourcing its finance, human resources...17 Oct 2005 | (News)
Unilever looking to outsource jobs to India, eastern Europe
Consumer goods giant Unilever has initiated plans to offshore several of its back office functions to...14 Oct 2005 | (News)
ACS wins additional $35M BPO contract with Wachovia Education Finance
Affiliated Computer Services, Inc. announced that it has been awarded an additional business process...08 Oct 2005 | (News)
EXL to manage British Gas's back office BPO operations
ExlService Holdings, Inc. announced that it has secured a large contract for managing back office BPO...08 Oct 2005 | (News)
The need for strategic partnerships between outsourcing companies and vendors
Manan Pandya - leading outsourcing strategist said that partnerships need to be established instead of...05 Oct 2005 | (News)
London Police secures £350m IT deal with Capgemini
The Metropolitan Police Service (MPS)announced today the CUBIT collaboration, led by Capgemini UK plc,...05 Oct 2005 | (News)
New book appeals to outsourcing first-timers and veterans alike
Outsourcing has been sweeping the globe. But what should consumers, owners and managers consider before...05 Oct 2005 | (News)
India's largest financial services company launches BPO and KPO subsidiary, KARVY Global Services
KARVY, India's largest financial services firm, announced the launch of its Business Process Outsourcing...04 Oct 2005 | (News)
ACS signs $82.5M contract with State of New Mexico
Affiliated Computer Services, Inc., a premier provider of business process and information technology...04 Oct 2005 | (News)
ErgoGroup buys outsourcing activities from Ementor
Ementor transfers its outsourcing activities in Norway and Sweden to newly established companies and...03 Oct 2005 | (News)
Atos Origin and Accenture selected by Sicily to facilitate take off and deployment of their information technology plan
Atos Origin, a leading international information technology services provider, announced that it has...30 Sep 2005 | (News)
Lufthansa Systems wins IT outsourcing contract with Süddeutsche Zeitung
On October 1, 2005, Lufthansa Systems, one of the leading IT service providers for the airline and aviation...26 Sep 2005 | (News)
Capgemini's business recovery in North America confirmed with recent contract wins across consulting, technology & outsourcing disciplines
Buoyed by a stronger than expected H1 performance in North America, Capgemini, a global leader in consulting,...25 Sep 2005 | (News)
US offshore IT market expected to nearly double by 2009
The U.S. offshore IT services market is expected to nearly double in size to an estimated $14.7 billion...24 Sep 2005 | (News)
INNOVENE selects ARINSO as partner for its Global SAP Implementation and as Global Payroll Services Provider
ARINSO International, a leading provider of HR services, announced today a new contract with Innovene,...13 Sep 2005 | (News)
Bedfordshire pays HBS GBP 6.7M to terminate outsourcing contract
Bedfordshire County Council has paid GBP 6.7 million to Hyder Business Services (HBS), a UK-based business...13 Sep 2005 | (News)
Outsourcing rises by 64% at CapGemini
Last week, Capgemini released its finanical results for the first half of 2005. The increase in activity...12 Sep 2005 | (News)
British Prime Minister Blair defends outsourcing
On his recent trip to India, British Prime Minister Tony Blair defended the outsourcing of work to low-wage...11 Sep 2005 | (News)
EquaTerra advising NiSource on transformation process
EquaTerra, a multi-national outsourcing and insourcing advisory firm, announced it is advising NiSource...07 Sep 2005 | (News)
CSC signs new $135m IT outsourcing agreement with British Nuclear Group
Computer Sciences Corporation today announced that it has signed an information technology (IT) outsourcing...04 Sep 2005 | (News)
Outsourcing makes UK top spender on consultants
The UK is the biggest spender on consultants in Europe, fuelled by outsourcing, banking compliance work...04 Sep 2005 | (News)
Integreo completes strategic acquisition of Siemens' Revenue Cycle Managed Services business
IntegreoTM, Inc., formerly STI Knowledge, today announced it has acquired the Revenue Cycle Managed Services...30 Aug 2005 | (News)
SYColeman wins $70M US army strategic services contract
SYColeman has won a seven-year, USD 71 million contract from the US Army for strategic and public communications...23 Aug 2005 | (News)
The Handbook of Outsourcing now available
Research and Markets has announced the addition of The Handbook of Outsourcing to their offering.13 Aug 2005 | (News)
Regions sells Strategic Outsourcing Inc. to Clarion Capital Partners
Regions Financial Corporation (NYSE: RF) has sold a majority stake in Strategic Outsourcing Inc., a leading...06 Aug 2005 | (News)
Dupont bucks trend, signs 7-year outsourcing deal with CSC
Happy with the job that Computer Sciences Corp. (CSC) has done over the past eight years, DuPont has...06 Aug 2005 | (News)
Accenture and Dow Chemical extend business services agreement
Accenture and The Dow Chemical Company, the leading global chemical company, have signed a multi-year...05 Aug 2005 | (News)
Bechtle takes over desktop support services from IBM
German system house Bechtle AG announced that it will take over desktop support services contracts for...04 Aug 2005 | (News)
ACS signs $27.8 million contract extension with the State of Wyoming
Affiliated Computer Services, Inc. (ACS), a premier provider of business process and information technology...02 Aug 2005 | (News)
Wincor Nixdorf to assume responsibility for ABN Amro's Dutch ATM network
ABN Amro, the Dutch banking group, has signed a multi-year outsourcing contract with Wincor Nixdorf for...01 Aug 2005 | (News)
HP listed in 'Leaders' quadrant in Gartner Outsourcing Report
HP has been listed in the "Leaders" quadrant of industry analyst firm Gartner Inc.'s 2005 evaluation...01 Aug 2005 | (News)
Informatica joins SBPOA
Informatica Corporation (Nasdaq: INFA - News), a leading provider of enterprise data integration software,...27 Jul 2005 | (News)
Outsourcing enters the television era
The Shared Services and Business Process Outsourcing Association (SBPOA), the world’s only independent...27 Jul 2005 | (News)
Kentucky outsources to modernize its Medicaid program
A new state-of-the-art Medicaid Management Information System will be the centerpiece of Governor Fletcher’s...25 Jul 2005 | (News)
Gecis acquires New Jersey BPO Creditek
BPO services provider Gecis, formerly called GE Capital International Services, has announced that it...15 Jul 2005 | (News)
IBM Signs $1.6 Billion Contract With NiSource
IBM has signed a $1.6 billion agreement to provide business and IT services to natural gas distributor...22 Jun 2005 | (News)
EDS to sell A.T. Kearney unit
IT services provider Electronic Data Systems (EDS) is to sell its management consulting firm AT Kearney...22 Jun 2005 | (News)
ACS signs $610M contract with Disney
Affiliated Computer Services has signed a seven-year $610 million contract to provide information technology...14 Jun 2005 | (News)
Quest for in-country outsourcing
In the past decade, many manufacturers and service-oriented companies have outsourced work eastward,...14 Jun 2005 | (News)
Outsourcing feels heat in US
If you thought the outsourcing debate had become passe in the US after George Bush returned to the White...14 Jun 2005 | (News)
ACS completes Mellon HR acquisition
Affiliated Computer Services Inc. has completed its acquisition of the human resources consulting and...07 Jun 2005 | (News)
NASA looks at insourcing
NASA's new administrator, Mike Griffin, has told employees at Ames Research Center that he plans to cut...07 Jun 2005 | (News)
Call centers biased towards cash-rich customers!
Rich people getting more importance than he poor in many walks of life is something very common, and...23 May 2005 | (News)
Outsourcing after-effects
Is offshore outsourcing good or harmful for America? To convince Americans of outsourcing's benefits,...25 Apr 2005 | (News)
Indians to redefine 'BPO' to 'remote global working': PWC
As outsourcing is increasingly shifting to core and higher-end jobs from low-end profile jobs, Indian...25 Apr 2005 | (News)
Unisys wins £50m Swiss Life pensions BPO deal
Unisys has won a £50m business process outsourcing (BPO) contract extension with insurance firm Swiss...13 Apr 2005 | (News)
SAP launches new BPO support program
German business software vendor SAP AG is offering a helping hand to companies outsourcing administrative...13 Apr 2005 | (News)
CSC wins contract with Chinese insurer
CSC will provide insurance-administration software and related services under the $17.6 million contract...04 Apr 2005 | (News)
The new phase of EU business
While the United States has largely become familiar with such terms as "outsourcing" and "offshoring,"...04 Apr 2005 | (News)
LogicaCMG expands nearshore capabilities
LogicaCMG opened its Waterton offices in Bridgend this month as part of an investment programme announced...31 Mar 2005 | (News)
BT signs biggest ever service contract with Reuters
Telecoms giant BT today unveiled a “blockbuster” deal to supply network services to news group Reuters...11 Mar 2005 | (News)
LogicaCMG wins GBP 4 Million contract to deliver new business network for combined insurance
Combined Insurance Selects LogicaCMG to Consolidate Information System, Operating Across its Australian,...08 Mar 2005 | (News)
CSC signs five-year, $74 million outsourcing contract renewal with Gateway Health Plan
Computer Sciences Corporation today announced that Gateway Health Plan has extended its healthcare business...08 Mar 2005 | (News)
In-housers rule the roost on UK MoD's IT outsourcing
In-house teams are dominating for the consortia bidding for the Ministry of Defence's (MoD) £4bn IT...08 Mar 2005 | (News)
SBS and Atos said to be in merger talks
German technology group Siemens AG is reported to be in talks to merge its IT services unit Siemens Business...08 Mar 2005 | (News)
BPO attrition rate close to 60%, say head hunters
Even as BPOs in India announce elaborate hiring plans for the current year, the high levels of attrition...08 Mar 2005 | (News)
Capgemini wins £20m IT outsourcing deal with British Energy
Capgemini has won a five-year £20m IT outsourcing contract with nuclear energy company British Energy.
Under...08 Mar 2005 | (News)
CSC awarded $199 million blanket purchase agreement from the U.S. Army
Sciences Corporation announced today that it has signed a blanket purchase agreement with the U.S. Army...24 Feb 2005 | (News)
UK Met police finger Capgemini and EDS for £650m IT deal
The Metropolitan Police Service (MPS) has shortlisted Capgemini and EDS for an IT outsourcing contract...15 Feb 2005 | (News)
IBM to acquire Equitant
Acquisition will enhance IBM's capabilities in key emerging business services
IBM announced today...10 Feb 2005 | (News)
Convergys opens its first Indian R&D centre at Hyderabad
Ohio-based Convergys Corporation, a global integrated billing and customer care services company, today...10 Feb 2005 | (News)
JPMorgan Chase's excessive tech spending killed IBM outsourcing deal
JPMorgan Chase canned its multi-billion dollar IT outsourcing contract with IBM because the bank was...10 Feb 2005 | (News)
Book on India tech jobs assault remains at top of Amazon rankings
Rising Elephant, the stimulating, sometimes-provocative and heavily-researched new book about India's...08 Feb 2005 | (News)
Nokia - the operators' outsourcer?
IBM and HP can do it, so why not the Mighty Finn for cellco systems – Nokia is known for its products...01 Feb 2005 | (News)
Oracle honors Deloitte Consulting LLP with award
Deloitte Consulting LLP was awarded Oracle's 2004 North America Global Systems Integrator of the Year...25 Jan 2005 | (News)
Outsourcing works for beauty china
Beauty China Holdings (B15.SG), a small Hong Kong-based, Singapore-listed cosmetics concern, has quietly...25 Jan 2005 | (News)
IBM to work with Norwich Union Life to transform its business services capability
Leading UK life insurer, Norwich Union, has signed a two and a half year contract with IBM to provide...25 Jan 2005 | (News)
Hewitt forms German joint venture
International consultancy Hewitt Associates is to form a joint venture with German actuarial and benefits...25 Jan 2005 | (News)
Oracle, SAP and Siebel join the EDS Agility Alliance
Leading Enterprise Software Companies Join Federation Developing Next- Generation Global Delivery Platform;...25 Jan 2005 | (News)
EquaTerra establishes utility and energy industry practice
EquaTerra, the outsourcing and insourcing advisory firm, today announced it has established a Utility...25 Jan 2005 | (News)
SBPOA Launches 'SBPOA University'
SBPOA Launches "SBPOA University'' to Deliver Practical, Immediately Actionable Education, Training and...20 Jan 2005 | (News)
European airlines increase use of outsourcing
Europe accounts for nearly a third of the $36 billion global commercial and regional/business jet maintenance,...18 Jan 2005 | (News)
Atos Origin 'overweight'
Analyst John Segrich of JP Morgan maintains his "overweight" rating on Atos Origin.18 Jan 2005 | (News)
Healthcare BPO ranked among five top rookies
Hyderabad,Promantra Synergy Limited, a city-based integrated healthcare BPO company, has ranked third...17 Jan 2005 | (News)
CSC extends outsourcing deal with Denmark's TDC
Computer Sciences on Wednesday said it won a seven-year extension, worth approximately $70 million, to...13 Jan 2005 | (News)
IBM in 'flexible' outsourcing deal with insurer
A U.S. insurer is handing over its entire electronic infrastructure to IBM and AT&T, giving it access...13 Jan 2005 | (News)
Company extends outsourcing deal with Denmark's TDC
Computer Sciences on Wednesday said it won a seven-year extension, worth approximately $70 million, to...13 Jan 2005 | (News)
EDS and Xerox sign workplace management contract with Barclays plc
EDS and Xerox Corporation has signed a $40 million contract with Barclays Plc to supply its Workplace...06 Jan 2005 | (News)
HCL Technologies acquires 100% stake in Apollo Contact Centre
HCL Technologies today announced the acquisition of the balance 10 per cent equity, in the award winning...05 Jan 2005 | (News)
Atos Origin implements phone debt collection solution
Atos Origin, a leading international IT service provider, has implemented a phone debt collection solution...05 Jan 2005 | (News)
US - New law cracks down on employee outsourcing
A new law approved by President Bush makes it tougher for U.S. employers to get L-1B visas for oversees...05 Jan 2005 | (News)
Swisscom buys out Swisscom IT Services
Swiss telco Swisscom has acquired AGI Holding, which holds 28.9 per cent of the shares of Swisscom IT...05 Jan 2005 | (News)
Accenture Gets $290M Deal From Caixa
Consulting firm Accenture Ltd. said Tuesday that it won a technology outsourcing deal worth more than...05 Jan 2005 | (News)
Fujitsu lands Lloyds TSB IT outsourcing deal
Fujitsu has beaten off competition from IBM to land a major IT outsourcing deal at high street bank Lloyds...05 Jan 2005 | (News)
ACS awarded renewed IT outsourcing contract with U.S. Chamber of Commerce
Affiliated Computer Services, Inc., a provider of business process and information technology outsourcing...21 Dec 2004 | (News)
Elcoteq, Thomson sign outsourcing deal
Manufacturing services provider Elcoteq Network Corp. has reached an outsourcing and acquisition agreement...21 Dec 2004 | (News)
Swansea settles on Capgemini for 10-year outsourcing
Swansea Council has named Capgemini as its partner for IT services over the next 10 years. The announcement...21 Dec 2004 | (News)
Flextronics acquires Deccanet Designs
Flextronics International Inc. has acquired Deccanet Designs Ltd., a telecommunications supplier based...16 Dec 2004 | (News)

