Outsourcing Center Research: Best Practices in Offshore Outsourcing
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Outsourcing Center studied the risk-mitigation efforts of 40 offshore outsourcing relationships participating in the 2007 Outsourcing Excellence Awards program. This November 2007 paper discusses the best practice strategies customers put in place to ensure greater return on investment by mitigating risks in the areas of transition, workforce attrition, communications, and cultural gaps.
Click here to access the report Best Practices in Offshore Outsourcing
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