Everest, FAO, Hub-and-Spoke, Outsourcing, Offshore
Everest: Evolution of the Global Hub-and-Spoke Outsourcing Offshore Delivery Model
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According to the Everest Group, evolution of the global hub-and-spoke model has evolved from visionary idea to standard best practice in FAO because some work has to stay local. David Bickerstaff and Paul Nowacki discuss why suppliers are adopting this new FAO offshoring model.
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