Shared Services, Governance, Accenture
Establishing Trust through a Well-Defined Shared Services Governance Framework
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Shared services operations often fail because they are insufficiently trusted by their customers within the business. In this article, Accenture shows how to create a strong governance framework that will establish trust between shared services organizations and their customers, and so maximize their contribution to high performance.
Visit the Accenture site to download the full article.
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