Transformation Readiness - Are you ready to implement a new delivery model?

Globalizing business operations is no longer an option for gaining competitive advantage; it is a requirement to stay in the game. Yet corporations are at different stages of readiness for transformation, depending on their experience with change, the extent to which they have outsourced or consolidated their processes and their performance track record.

During this Insight session, senior executives will facilitate a workshop to identify the issues that must be isolated or resolved before setting off on the transformation path – be it setting up a captive onshore or offshore, full or partial outsourcing, reengineering or some combination thereof – in light of corporate structure and culture, business context and leadership issues.

Topics to be discussed include:

• leadership – the imperative for top management involvement
• aligning the interests of business lines and geographies
• the challenge of change and building consensus
• orchestrating competing initiatives
• the art of the possible, given culture and structure
• getting ready – critical success factors

Who should attend?
The senior management team – and executives, program sponsors and business line leaders – who wish to effectively position the corporation for a major change in business model.

Master Class Leader: Chris Lalley, Partner Designate of Chazey Limited

Chris has worked on a number of complex large scale Finance Transformation programmes and examples of his most recent assignments include:

· Implementation of new financial processes and systems linked  to a  SAP deployment and creation of an off-shore Shared Service Centre for an UK FTSE 250 Company;

· Design of a new Service Delivery Framework and associated Shared Services Organisational Model for a private equity backed Global Travel Distribution Services Company;

· Creation of a process level baseline and external benchmark also for a Global Travel Distribution Services Company;

· Design, build and implementation of a post implementation stabilisation process and associated governance model for an UK listed service company.

Chris is the former Controller of Ernst & Young Global Services Limited where he established an offshore Shared Service Centre in Bangalore, India and project managed the implementation of Peoplesoft ERP on a global basis. Prior to Ernst & Young Chris held a number of senior operational finance roles at Arthur Andersen during a 12 year career and also established a new company to provide consultancy services to assist with the dissolution of Andersen Worldwide.

Chazey Limited is a niche consultancy firm providing expert business advisory services in Finance, Shared Services, Business Process Outsourcing and Technology.

Programme