Shared Services Business Process Outsourcing Association Logo
tagline
Skip to navigationSkip navigation

Air New Zealand, Finance, Outsourcing, India

Air New Zealand withdraws outsourcing plans

  • |
  • Print |
29 Apr 2007 | (News)


Staff were shocked when New Zealand’s flag carrier, Air New Zealand, announced it would not outsource finance jobs to India saying it would not meet their requirements.

The airlines had previously announced nearly a year ago that about 70 finance workers would face the axe, expecting to save about $NZ2 million by sending these jobs overseas.

The company which is 80.4% owned by the New Zealand government had originally hoped to move the jobs to Fiji but after the military coup in the country, it chose India as an alternative.

“We have now formed a view that India would not meet our requirements, so the outsourcing proposal has been withdrawn and this was communicated to staff earlier this week,” a statement from the airline said.

The back down comes after the airline announced earlier this month that it would not go ahead with plans to outsource the jobs of about 1,700 check-in staff and loading staff to save up to $NZ20 million.

The move was abandoned after a deal with unions allowed them to save costs by changing work conditions. Jill Ovens from the Service and Food Workers Union (SFWU) said the latest move was good news for many of the finance staff.

She said the decision not to push ahead with the outsourcing came because of difficulties in contracting work to other countries, and because of pressure on the airline from the government.

She added, staff "were relieved to hear their jobs were safe, but angry at the stress they had been put through for more than a year."

  • |
  • Print |
Related Content:
Can BPO provide more cost reduction, risk management, and quality improvement? When? Obtain a neutral perspective, clear evaluation criteria, and concrete examples.29 Jul 2008 | (Case Study)

Hyatt Shared Service Center, LLC Selects Genpact to Provide Finance & Accounting ServicesHyatt Shared Service Center, LLC Selects Genpact to Provide Finance & Accounting Services29 Jul 2008 | (News)

Making Gainsharing WorkHow to Create, Cultivate and Maintain the Business of Innovation in an Outsourcing Arrangement14 Jul 2008 | (Thinking Point)

FAO Today Announces Award WinnersIn 2008, FAO Today starts the tradition of recognizing the best in each of seven categories of FAO industry leader with its FAO Today Awards.17 Jun 2008 | (News)

Finance and Accounting BPO Buyers Moving Toward Process-Based OTC OutsourcingThe development of service providers capabilities to provide end-to-end OTC outsourcing solutions is the key trend in the OTC arena over the past five years and will likely continue as companies (buyers)...12 Jun 2008 | (Thinking Point)

Login