Gartner, Planning, Outsourcing
Gartner: Poor planning leads to high outsourcing failure
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IT outsourcing in Western Europe will continue to increase over the next two years, according to a new survey by Gartner. But the analyst firm warned that many companies face unnecessary risks because they have not developed coherent management strategies for outsourcing.
The survey of 300 firms found that the proportion of companies with moderate or high levels of outsourcing will grow from 67 to 81 percent by 2008. However, less than a third of companies claimed to have a formal sourcing strategy and instead made outsourcing decisions on an ad hoc basis.
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