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Outsourcing, Deal, Understand

[SharedXpertise Essentials] “Why don’t they understand me?” – Resolving outsourcing deal pitfalls

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01 Dec 2006 | (Thinking Point)
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EquaTerra’s sourcing advisory teams find themselves every day on the frontline of the global outsourcing market.  Having advised on many of the world’s largest deals – most recently Unilever’s market-making HRO contract - our advisors are well placed to observe what really drives a successful deal and where they sometimes go wrong.  One thing that never ceases to amaze me each time I see it is clients and providers repeatedly asking of each other, ‘Why don’t they understand me?’

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