BBC, Xansa, BPO, F&A
Xansa wins BBC F&A BPO contract
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Xansa announced that it has been awarded preferred supplier status on the contract to take over finance and accounting BPO services at the UK's state-owned broadcaster, the BBC. It has beaten Capita, Progeon (Infosys's BPO unit) and incumbent provider EDS to claim the deal, which is worth about £85m over 10 years, and is estimated that it will save the BBC nearly £20 million per year.
Xansa will work closely with the BBC to deliver finance and accounting services across the BBC, including purchasing and sales transaction processing, artist and contributor payments, financial management and project accounting, payroll processing and expenses and customer support.
The BBC is currently conducting a simplification of its business processes as part of its Future Finance program, which is delivering further savings of £17 million.
Xansa will provide their services from a blend of locations in the UK and India. All voice contact (Customer Support) with Xansa will remain in the UK; other services, including transaction processing, will be carried out at Xansa's location in Chennai, India.
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