Tools and Rules for Good Governance - Leaving nothing to chance
November 30, 2006
Brussels, Belgium
Register: Please note that Registration is closed for this course!
The design of governance mechanisms is frequently postponed until transition, or is casually developed. Yet, as in any complex relationship, development of mechanisms to promote collaboration, partnership, dispute resolution and manage performance cannot be left to chance.
This program will equip managers to implement and sustain best practices in services governance in the context of his/her own sourcing scope and organization.
Topics covered include:
- Approaching good governance – linking deal, scope and relationship
- Defining what you want from the relationship
- Understanding the importance of provider orientation
- Building good governance into the contract
- Implementing management routines to support governance
- Preparing the organization to manage a new relationship
- Staffing the governance function
- Assuring alignment
- Using effective dispute resolution techniques
Who should attend?
Transformation program managers and shared services operations leaders.
Training Partner: Tim Amatt, Project Director - Governance, Equaterra
Tim Amatt comes to EquaTerra with over 20 years of experience in commercial contract management. Of that time, he spent 14 years serving in various positions at British Telecom, including Alliance and Strategy Director, Commercial Contracts Director, Head of Commercial Management – Asia Pacific and Senior Commercial Manager. Within these roles, Mr. Amatt was responsible for securing and managing ongoing commercial relationships, managing commercial contracts across BT’s global operations at the senior executive level and maximizing the value and support of corporate alliances. Most recently, Mr. Amatt served as Commercial Director – Northern Region at CSC Computer Sciences Ltd., where he led the commercial function in supporting all contracts under management in the U.K., Ireland and Netherlands.
EquaTerra clients gain visible, tangible results when they transform their business processes. Specific outcomes include streamlined processes, reduced costs, improved service levels, increased stakeholder value and enhanced employee and customer loyalty.
How do we do it? Our advisory services help clients focus and achieve a desired "future state" in their SG&A processes. And, we place significant emphasis on enabling long-term value-creating relationships with internal and external service providers. We offer the right balance of strategy and tactical discipline to help clients minimize risk and make effective, timely decisions.
Please click here to register for this Training Course. Please note that Registration is closed for this course!
