outsourcing, long-term, mainstream, management
A long-term commitment
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New research shows that experienced executives see outsourcing not as a one-time solution but as a mainstream management tool over the entire life of the arrangement.
When the typical company tries outsourcing for the first time, its priorities tend to be pragmatic: fix the problems, cut the costs. Increasingly, however, companies with deeper outsourcing experience are learning a more profound and potentially far more valuable lesson: The bigger your outsourcing vision, the more satisfying the results that can be realized.
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Hertz Selects ICG Commerce to Provide Procurement Outsourcing ServicesThe Hertz Corporation has signed a five-year contract with ICG Commerce for procurement outsourcing services to support its broader efficiency improvement and reengineering efforts.21 Apr 2008 | (News)
Tribune Publishing Selects HP for BPO ServicesHP announces it has been awarded a seven-year business process outsourcing (BPO) contract with the Tribune Publishing subsidiary of Tribune Company, one of the United States’ top media companies.09 Apr 2008 | (News)
Service Improvement – A Shared ResponsibilityRachel Anderson of Alsbridge Europe outlines the dual responsibility of service improvement.08 Apr 2008 | (Thinking Point)
Retained Organisation – The Importance of Getting It RightRachel Anderson of Aslbridge Europe makes an argument for effectively designing your retained organisation, no matter how large or small.08 Apr 2008 | (Thinking Point)
