China, BPO
[SharedXpertise Essentials] China: The next BPO frontier?
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India is currently facing rapidly rising wage inflation and back breaking staff attrition. International corporations keen to adopt best practice by following a diversified sourcing strategy encompassing different suppliers in different countries are now actively looking to outsource to China. But what is happening in that country, and how far behind is it in the chase for the world’s BPO business?
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