Supply Chain Management, Procurement, Outsourcing

Follow the leaders: Value chain study - Australia and New Zealand

05 May 2006 | (Survey)

In 2003 when IBM last undertook a supply chain management study of this magnitude, the stand-out objective of leading supply chains was to increase profitability – while, at the same time, reducing costs and improving quality. Now, quality is a given. Responsiveness has taken its place in a set of three top objectives – which are common for supply chains across all the geographies surveyed. But there is a difference in emphasis. Supply chains in Australia/New Zealand (ANZ) and Europe are much more focussed on responsiveness. The United States and Japan, meanwhile, have maintained their focus on profitability. In addition, the ANZ supply chain is being tasked with ongoing cost reduction, hence the new supply chain challenge: how to maintain cost control (and profitability) and, at the same time, meet new demands for service and flexibility.

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