Offshore, Outsourcing, Implementation

Offshore outsourcing: Four case studies

10 Apr 2006 | (Case Study)

The seminar ‘Offshore outsourcing of business services – threat or opportunity’, was held in Tallinn, Estonia in 2005. Four companies - Elcoteq-Personalijuht (Estonia), Siemens Business Services (SBS, Ireland), T-Systems (Austria) and ABN AMRO (the Netherlands) – gave accounts of their activities and experiences. The seminar explored the reasons why companies offshore and outsource non-core business activities, as well as examining the development and implementation of offshoring and outsourcing strategies, and their employment implications and policy responses. The participants represented a wide range of stakeholder groups, including employer associations, trade unions, companies from various business sectors, consulting firms and research institutions.

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