Verizon, Outsourcing, Managed Services, Technology
Verizon enters outsourcing market
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Verizon Business, a premier provider of advanced global communications and information technology (IT) solutions, announced it is launching a new service option under which it will manage the server operating systems of business customers, helping them control their costs and increase their systems' performance and reliability. Verizon's entry into the outsourcing market has become possible thanks in large part to its $6.8 billion acquisition of long distance carrier MCI in February 2005.
The new option, Remote Internet Protocol (IP) Application Management Service Basic, allows U.S. business and government customers to rely on Verizon Business to remotely monitor and manage basic IT infrastructure and operating systems, such as Microsoft Windows(R) or Sun Solaris. By taking advantage of Verizon Business' management environment and expertise, companies can reduce the complexity of managing their IT environments.
But Verizon is tossing its hat into the managed services ring with its announcement of its Remote IP Application Service. Verizon is hoping that corporations would hire its Verizon Business arm, a blending of MCI and a number of related Verizon units, to monitor their networks and the servers that are connected to the network.
“We are taking managed services down-market a bit. We are managing the operating system but letting the customer manage the applications,” said Rick Dyer, Verizon Business’ director IT solutions product management. “We are targeting customers who are not looking at outsourcing everything, but just specific IT functions.”
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