Shared Services, Singapore, Civil Service, Human Resources, Finance
Center for Shared Services to save Singapore Civil Service costs while improving efficiency
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The Singapore Civil Service has taken the shared service route in hopes of saving up to $4m annually, while improving efficiency when processing their human resource and finance activities. The new Centre for Shared Services will start operations next April.
It will provide human resource and finance services to 17 agencies - including those in the Education and Home Affairs Ministries.
HR and finance functions, including staff salaries and benefits, will come under one roof - all to bring down costs through economies of scale, standardisation and streamlining of procedures.
The hiring of workers will remain with the ministries. But the Finance Ministry says this does not necessarily mean there'll be one mega centre for shared services for the whole Civil Service as different ministries have different rules and schemes.
The Defence Ministry has already implemented its own shared service centre and saved nearly $3m when it went live in 2003.
Regarding job losses, Lim Siong Guan, Permanent Secretary for Finance Ministry, said: "We are not expecting it in this exercise. We are inviting everyone performing these functions in the ministries, departments to come over and join the centre. So whoever accepts the invitation and comes over will be assured of a job."
The centre will serve 85 per cent of the Civil Service initially and expand to other ministries in 2007.
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