Capgemini, Finance, Accounting, Outsourcing

Capgemini wins F&A contract from Zurich Financial Services

Capgemini, one of the world’s leaders in consulting, technology and outsourcing services, today announced that the Group, through Capgemini Switzerland Ltd (Capgemini) has signed a multi-year framework agreement to manage a range of finance & accounting processes for several countries of Zurich Financial Services (Zurich), one of the world’s largest insurance companies.

Capgemini will provide a range of F&A services for the US, the UK, Switzerland and Germany from its dedicated Financial Services BPO center in Poland and the size of these operations will be approximately 400 FTE.  The services will be provided in different languages.

Claudia Dill, CFO Europe at Zurich, said that “this partnership will improve efficiency and help Zurich move towards greater consistency of process. The framework agreement is another pillar supporting the implementation of global strategies and platforms to consolidate our competitive advantage throughout the value chain. It will also give Zurich more flexibility through Capgemini’s ability to leverage the unique features of their Krakow Center including non-english speaking skills, highly educated finance employees and technology to reduce costs”.

Hubert Giraud, head of Capgemini BPO states that “this contract is a landmark in both the BPO and Insurance industries. This new step demonstrates the rising interest in Continental Europe companies for BPO”.