leadership, BPO, outsourcing, shared services
Leadership in the Outsourcing Business - Interview with Andrew Kris
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01 Nov 2005 | (Interview) | Andrew Kris
Andrew Kris, Chairman of the SBPOA, is interviewed by Outsourcing TV. He discusses the essence of an outsourcing business, and the differences from running a typical business.
In essence, an outsourcing business is a service business, requiring service-minded leaders and managers.
Mr. Kris also shares the qualities essential for success as a leader of an outsourcing organization. Skills can be taught, he says, "but a service-minded attitude must be there to begin with."
To see the full interview, click here.
Author: Kris, AndrewMore articles by this author...
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