IDC Outsourcing Forum East

The 3rd Annual IDC Outsourcing Forum East brings together enterprise decision-makers and senior executives to learn how to engage in Business Process Outsourcing (BPO) to drive innovation and bottom line impact within their organizations. This interactive program addresses BPO by vertical markets and functional areas, and has been expanded to include two dedicated tracks focused on overall BPO Strategy and BPO for Financial Services. Providing a diversity of perspectives attendees will learn first-hand from their peers through the sharing of best practice end-user case studies, as well as industry experts and IDC analysts.

Together we will address the challenges and complexities of innovating through outsourcing in a rapidly evolving marketplace by addressing:

• Global Sourcing
• Change Management and Organizational culture synergies between BPO and ITO
• Managing Multiple Outsourcing Engagements
• Special Keynote Presentation by Tom Davenport, President's Distinguished Professor of Information Technology and Management, Babson College

Special 2005 Offer – Deadline December 21, 2005: $495

Early-Bird Registration Rate -- Deadline February 28, 2006: $695

Standard Registration Rate: $1095

Group Registration Benefit:

$100 discount per person for groups of 3 or more from the same company registering at the same time.

If you have registration questions, please call 800-605-5849.
 
 
Event Benefits

• Opportunity to engage with an elite senior-level community in an intimate and focused peer-to-peer learning environment
• Access to groundbreaking research on BPO
• Ability to learn directly from colleagues, faced with similar challenges, through Special Interest Group Roundtables and end-user case studies featuring their BPO successes and lessons learned
• Private one-to-one feedback opportunity with an expert consultant at the event, providing insight and essential guidance into your current BPO strategy
  Insights into managing a portfolio of sourcing relationships

Who Should Attend

CFOs, COOs, CPOs, Senior Executives and Project and IT Managers charged with evaluating and/or contributing to critical outsourcing decisions and have responsibility for:

• Contract Management
• Services Sourcing Management
• Human Resources, Benefits Administration
• Finance & Accounting (A/P, A/R, payroll, 401(k) administration, cash management)
• Purchasing & Procurement
• Customer Care/CRM