Perdigao, services, center
Perdigao inaugurates shared services center in Itajai (SC)
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With the new structure, the company will enhance its operational response time and increase its competitiveness.
Perdigao is today inaugurating the Perdigao Shared Services Center (CSP) in Itajai, state of Santa Catarina. The Center, which represents an investment of about R$ 20 million, will centralize important administrative services previously dispersed in various regions of the country. Some corporate areas such as Finance, Controller's Office, Human Resources, Information Technology, Supply and Sales Support are already operating at the new Center.The Perdigao Services Center was developed in conjunction with IBM and adopts advanced services sharing techniques necessary to meet the challenge of increased competition in a globalized economy. "The CSP represents an important step forward in management practices at Perdigao, consolidating a culture of service, process standardization and proliferation of best practices. Among other gains, the changes will result in greater productivity, rationalization of operations, improved response time in processing, economies of scale and reduction in operating costs," declares the Company's CEO, Nildemar Secches.
Some results will be intangible, nevertheless, they will be no less important: speedier decision making, improvement in control systems, more consistent information and, above all, quality for both our internal and external customers. One of the CSP's innovations for suppliers is the Supplier Portal, designed to introduce greater efficiency in managing orders.
Operating as a service provider, the center employs approximately 280 in Itajai and a further 160 in the various support teams, the advanced CSPs. Each one of the five regional divisions and the Company's 16 sales branches has a structure for providing a local service capability.
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