SBPOA, Executives, Advisory Board
SBPOA adds new executives to advisory board
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The Shared Services and Business Process Outsourcing Association (SBPOA), the world’s only independent commentator on the shared services and BPO industries, today announced it has added industry luminaries from the U.S., Latin America and Europe to its advisory board. The new advisory board members, from ACS, Cendant, Controle Soluções Empresariais, Deutsche Bank and Institut de l’Entreprise, join other shared services and BPO industry thought leaders who meet regularly to provide guidance to the SBPOA’s executive management.
The SBPOA’s new advisory board members include:Rebecca Scholl, Director of Market Strategy for ACS in Europe
Rebecca is responsible for developing ACS’ BPO value proposition in Europe, providing market intelligence, assisting on overall marketing efforts in Europe, helping form partnerships, identifying acquisition candidates and developing influential business relationships in Europe. Prior to joining ACS, Rebecca was the principal BPO market analyst at Gartner, Inc. During her five years at Gartner, Rebecca published numerous reports on BPO Market Trends, including The Rise of BPO in 2000 (2001), BPO at the Cross-Roads (2002), BPO Validated: Verticalization and Aggregation Accelerate (2003). Prior to Gartner, Rebecca was a senior consultant at BIPE in France, specializing in the pharmaceutical and telecommunications industry segments.
Phil Searle, Group Vice President and CFO of the International Markets Division of Cendant TDS
Phil oversees all areas of Finance – including accounting and control decision support, financial planning and analysis, and financial shared services (professional, technical and transaction – for Cendant TDS’s International Operations across four continents. Prior to Cendant, Phil was VP Finance and Corporate Controller at 3Com Corporation, based in California. In this role, he headed the Corporate Controller Function and the Worldwide Shared Accounting Services team, and led far reaching organizational, technology, service delivery and business process improvement initiatives.
Phil has worked in various financial management and control and shared services roles for over fourteen years since leaving KPMG, where he trained and qualified as a Chartered Accountant.
Lyo Marques Jr., CEO of Controle Soluções Empresariais Ltd. (a leading BPO provider in Brazil)
Lyo has for the past 17 years been firmly entrenched in the outsourcing industry, and throughout this time has provided BPO services to many organizations throughout Latin America. Some of Lyo’s clients include Exxon Mobil, Cigna, PalmOne, Louis Vuitton, Kyocera Wireless, Tyco, Yum Group, and other Fortune 200 multi-nationals. Controle has been in business for 40 years, and is based in São Paulo with an office in Rio de Janeiro and a delivery center in Curitiba. Lyo began his career at a big four accounting firm. He has been on the board of directors for several businesses in Brazil and is a member of the Ethics Committee for the British Chamber of Commerce in Brazil.
Deborah S. Kops, Managing Director, Global Sourcing Transformation, Deutsche Bank
Deborah is responsible for developing and implementing strategies and tactics for outsourcing Deutsche Bank’s non-core business processes. At present, her focus is on transformation through the implementation of the financial services industry’s first comprehensive purchase-to-pay (P2P) outsourcing agreement, and the development of “Smartsourcing” tools and rules for the bank. Before Deutsche Bank, she was Managing Director of Fleet Global Workplace for FleetBoston Financial (FBF), and was a member of Fleet’s Leadership Advisory Group, reporting directly to the office of the CEO. Prior to FleetBoston, Deborah was one of the founding partners of PricewaterhouseCooper’s’ Business Process Outsourcing (BPO) line of service. In this capacity, she managed strategy, technology, product development, innovation and investment for all processes, including finance and accounting, procurement, human resources, real estate, and applications process management.
Philippe Gluntz, Non-Executive Chairman Europe, ADP
Philippe spent most of his career in COO and CEO roles at computer services companies, the first of which was GSI, a European leader in IT and payroll outsourcing, which was sold in 1995 ADP Employer Services. After the acquisition, Philippe was CEO for Europe and Corporate Vice President of ADP until 2002, when he was appointed non-executive Chairman. In the 1980’s, he was in charge of the merger between Alcatel-CIT (France) and I.T.T. Telecom (USA), which created the current Alcatel Group, for which he served as COO from 1986 to 1991. He is now Chairman and Board Member of several IT companies, he is heavily involved in the Venture Capital market, where he is investing as a Business Angel in several start-ups in the IT and telecommunications sectors, and is a professor of Corporate Strategy at University of Aix-Marseille in France.
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