Bank, Chartered, Malaysia, Standard
Standard Chartered Bank Malaysia starts scheme for grads
-
|
- Print |
- Email Page
Standard Chartered Bank Malaysia Bhd (Stanchart) believes strongly in staff development and what better way than to pick talent among fresh graduates and train them with the best resources?
Stanchart has, via its wholly-owned subsidiary Scope International (M) Sdn Bhd, introduced a “Graduates Skilling Programme” for its Global Shared Service Centre (GSSC). A one-day recruitment drive was held last week in which a first batch of 20 to 30 graduates were picked to join the programme, head of shared service centre Edwin Nevis told StarBiz.With attrition high in a shared services centre environment, some of those not picked might be called in later to join the company, he added. Nevis said the programme was in line with the national aspiration to contribute to the development of local graduate talent. Those in the programme would be trained in the core banking skills and be exposed to the best practices in the industry.
“We provide local graduates opportunity to be employed in an international working and learning environment. If after a year they decide to leave, we would have contributed in enlarging the talent pool of the industry. If they stay, all the better for us,” he added.
The shared services centre was established in 2001 with team of 300. Today, there are close to 1,100 working in the centre, catering for 20 countries. Nevis expects the centre would continue to grow, organically, fuelled by increasing business transaction volume.
“Kuala Lumpur is the second largest shared services operation in the group after Chennai, India. Thus, we’re very important to the group,” he said.
Senior global operations officer Mohd Fairuz Ibrahim, one of the pioneers of the shared services centre, had joined as a fresh graduate and stayed on because of the company’s commitment to staff development and its bright career advancement prospects. The working environment in the centre also suited young people, he said.
There are great opportunities for career growth in Stanchart, concurred Balmindar Kaur and Ng Jon-Tzen. Both joined the centre as fresh graduates and advanced to international trade services managers.
“In many organisations, there is a lot of emphasis on seniority in career advancements, but not here. In this organisation, age is not an issue. It’s the capacity and capability for the job,” Balmindar said.
On the banking operations side, Stanchart has been hiring fresh graduates with masters degrees under a “Graduate Associate Programme” annually. Successful candidates go through two years of specific career advancement skill training in all the bank’s processes to make them well rounded bankers.
Human resource country head Rahmat Roslan Hashin said that under its online Learning Development Programme (LDP), Stanchart encouraged and monitored the “skilling up” progress of its staff.
With the consent from their superiors, employees are expected to sign up for courses to enhance themselves. Stanchart currently has more than 500 global training programmes, Rahmat said.
“We expect 80%-85% of the staff to key in their development programmes and we have achieved that,” he said.
-
|
- Print |
- Email Page
Can BPO provide more cost reduction, risk management, and quality improvement? When? Obtain a neutral perspective, clear evaluation criteria, and concrete examples.29 Jul 2008 | (Case Study)
Shared Services Versus BPOWhat Business leaders need to know when deciding about Internal or Outsourced Models29 Jul 2008 | (Thinking Point)
Capgemini to Acquire and Manage Unilever Financial Shared Services in Latin AmericaCapgemini announces that it has signed an agreement with Unilever to acquire and manage its financial shared service centers in Santiago, Chile, and Sao Paulo, Brazil.09 Apr 2008 | (News)
Shared Services and Outsourcing — Evolution Into a Hybrid ModelAs organizations are increasingly combining internal shared services and outsourcing models into a flexible, new “hybrid”, TPI examines the steps leading to the development of this hybrid and discusses...08 Apr 2008 | (Thinking Point)
Extracting Full Value From Your Shared Services OrganisationSince the early 1990s, shared services have been seen as a key vehicle for transforming back office support activities, however many shared services organizations are failing to meet their full potential....08 Apr 2008 | (Thinking Point)
