Thinking Points

Thinking Points is a collection of columns from thought leaders in the shared services and business process outsourcing industries.

It currently includes opinions from:

Mike Beals: Leader of EquaTerra's Relationship Management and Governance Practice, and is responsible for relationship management methodology and tool development and implementation

Richard Crespin: CEO and co-founder of The Delve Group, Chairman of SharedXpertise and the Executive Director of the HROA

Martin Fahy: Senior Lecturer in Accounting and Information Systems at the National University of Ireland, and an expert in fields such as e-business and management consultancy

Robert Gunn: Founder of The Accompli Group, and one of the 'fathers' of shared services

Andrew Kris: Chairman of the SharedXpertise Forums Advisory Board, and partner in Borderless Executive Search

Michael Markos: Principal and founder of Experient Consulting

Marcio Silva: Senior Consultant and F&A Specialist, Alsbridge Europe

Joe Vales: Special advisor to the SharedXpertise Forums, and a leading business development consultant to BPO firms, shared services organizations looking to commercialize their centers, and private equity investors

Please click on each columnist's name to view their bio and a list of their contributed articles.