Shared Services Business Process Outsourcing Association Logo
tagline
Skip to navigationSkip navigation

European, More, UNCTAD, Outsource

More European firms looking to outsource - UNCTAD

  • |
  • Print |
23 Jun 2004 | (Survey)

According to a survey by United Nations Conference on Trade and Development (UNCTAD), more European companies are outsourcing to India following the US model.

India is fast turning out to be the favorite offshore destination for European countries because of the widespread use of English among the middle level skilled workers. The European companies like their US counterparts are using their services, mainly for communication, accounting and software assignments.

The survey which included 250 of the largest 500 companies in Europe, revealed that more European companies are planning to move their services abroad.

With employee costs both reaching record high both in Europe and the US, assigning jobs in countries like India and other Asian countries is considered both worthwhile and profitable for major European and US companies, including banks, insurance companies, as well as airlines and manufacturers of consumer goods promoting their wares.

According to the UNCTAD report, nearly half of the companies surveyed planned to move more services offshore in the next few years, essentially to cut costs to maintain competitiveness.

At present, British companies account for 61 percent of the service jobs moved abroad followed by Germany, Holland, Belgium and Luxembourg, accounting for 14 percent each. India is rated among the top outsourcing destination with Asia taking 37 percent of the jobs moved abroad. This is followed by destinations in other parts of Europe with Western Europe accounting for 29 percent and former communist ruled Eastern Europe states, which are now becoming part of the European Union, garnering a 22 percent share. The report states that about 80 percent of companies with their offshore projects have been successful, and only 3 percent were dissatisfied.

  • |
  • Print |
Related Content:
Making Gainsharing WorkHow to Create, Cultivate and Maintain the Business of Innovation in an Outsourcing Arrangement14 Jul 2008 | (Thinking Point)

NelsonHall BPO Index Identifies Short-Term Slowdown in BPO Contract Signings Resulting From Credit CrunchThe NelsonHalls BPO Index for the quarter ending June 2008 shows that the BPO market has been impacted by the credit crunch with a decline in contract signings as organizations rethink their business and...14 Jul 2008 | (News)

The Benefits and Challenges of GlobalizationThis report, conducted by the Economist Intelligence Unit on behalf of EquaTerra and World 50, examines corporate attitudes to the risks and opportunities presented by global competition and the challenges...16 May 2008 | (Thinking Point)

EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08This edition of the Advisor and Service Provider Pulse Surveys reflects BPO and ITO market activity during 1Q08 (January through March 2008) and projections for the balance of 2008. It also features results...16 May 2008 | (Survey)

The Role of IT in BPO SuccessEquaTerra 2008 BPO market study update08 Apr 2008 | (Article)

Login