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Culture, Outsourcing

Culture and change: the impact of outsourcing

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02 Sep 2003 | (Thinking Point) | Andrew Kris
Borderless - S

In today's economic climate, an outsourcer has no margin for error. Working effectively with global customers, suppliers, and colleagues is a competitive requirement that demands knowledge, insight, and skill. Effective employees with the skill to work globally have mastered the ability to understand the expectations of their clients and partners. They communicate critical information clearly, work hard to avoid cultural misunderstandings, and build cross-cultural relationships vital to international success.

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